Why Us


Why you need customer support

Consumer today has a very high bar of expectations and when they interact with your brand they need personalized support that delivers relevant information quickly. Companies need to respond to all channels of engagement and formulate strategies that work for their consumer. Understanding and implementing customer support best practices improves business growth, customer engagement, retention and loyalty.

Our Advantage

Call Wizards helps you with support on all channels of customer engagement. Training is just one part of the entire process, we ensure your customer support team is well versed with your brands’ vision and has the right tools at their disposal to enable them to delight your consumers when they interact with them on phone, email, chat, social channels and other digital avenues. For us customer support is not a department it is a culture!

Virtual Assistants

We have more than 11 years of experience in the industry performing different tasks that include call answering, data entry, event planning, correspondence management, scheduling appointments, and a lot more.

Our Process


Upselling/ Cross Selling products and services – We have a team of well-trained professionals to carry out upselling and cross selling campaigns through the phone in order to reach your potential clients at their homes. This will make your brand name more familiar among the households, giving you a competitive edge in the market.

Setting up appointments

From simple office reservations to managing work seminars, Call Wizards is willing to successfully carry out all your organizational tasks which can be carried out through the phone. This will not only ensure you save your time but also take a lot of stress out of your mind as well. We handle all the schedule managing tasks including dinners, meetings, and any other special events as well.


One of the most important rules of marketing is to be there for the customers when they are happy and most vulnerable at making a purchase. This is the whole premise of telemarketing. We have a trained team to carry out all your telemarketing services as well.