When we collaborate with startups they are often surprised to know how tech savvy our agents are. Be it a new product you are developing or a software that needs human training, we have the ability to take on new technologies, offer support and continuously improve processes while utilizing data and implementing savings along the way!
What we can do for you .
Some of our services, but not limited to. Contact a specialist to talk more about your needs.
INBOUND/ OUTBOUND PHONE SUPPORT
Creating engaging customer experience. We reflect your brand, culture & vision at every customer interaction
Zendesk, freshdesk , any other ticket support system, resolving issues, closing or escalating high value tickets to internal teams. Flexible solutions to match your business needs.
SOCIAL MEDIA / CONTENT MODERATION SUPPORT
Track brand mentions, improve customer engagement, resolving issues before they become problems, monitoring interactions & segmentations of posts and other social media solutions.